Plumber submitting a cartridge photo on the CartridgeID app at a bathroom vanity
Specialists on Mon-Fri, 7am-4pm PT

Find your faucet cartridge from a photo.

Trying to find your faucet cartridge and can't tell which model it is? Snap a photo, our plumbing specialists identify the exact part and ship it direct. Free to use.

Snap a photo, our specialists identify the exact part and ship it direct. Free to use.

40+
Brands supported
<1 hr
Usual ID & quote turnaround
Direct
Shipping to you

Free to use, only pay for the parts you buy.

Download on the App Store
on the iOS App Store

These guys are great, able to identify the cartridges from a photo when four suppliers could not find them. Great service

Bob F. Homeowner Real customer feedback
6,000+ cartridge SKUs ready to ship
50 states served
100% drop-shipped to your jobsite

How CartridgeID works on a jobsite

Submit Your Cartridge
01
Pull it and snap a photo

Get the cartridge out of the valve, then open CartridgeID on your phone. One clear shot, ruler in frame if you have one. Tub or shower valve? Those pull differently.

02
Specialist ID, usually within an hour

A trained CartridgeID specialist reads the part against the full manufacturer catalog. Real humans, decades of experience. See what we check, or read our cartridge identification guide.

03
Approve the quote

Approve and pay through a secured Stripe payment portal. Tracking IDs are shared so you know every step of the process.

04
Install and invoice

Delivered in 3-5 days standard, with 2-Day Air and Next-Day available depending on location. Right part, first try, no callback.

What tells us which one it is

Five things a specialist reads off your photo

You do not need to know any of these to send a photo. This is what we are looking at when your submission comes in, in the order we check it.

  1. 1
    Overall length

    The single most useful measurement, and the one most photos leave out. This is why we ask for a tape measure or ruler in the frame.

  2. 2
    Stem broach

    The splined or flatted shape at the top that the handle grips. Broach pattern alone rules out most of the catalog.

  3. 3
    Body diameter and shape

    Where it steps, where it flares, and how the seals sit on it. Two cartridges can share a length and differ completely here.

  4. 4
    How it was retained

    Clip, nut, threaded bonnet, or a bare press fit. This narrows the valve family before we ever look at a catalog.

  5. 5
    Any stamp still legible

    Often worn off entirely. When it survives, it confirms what the first four already told us rather than replacing them.

Worn, unmarked, and discontinued cartridges are the normal case here, not the hard case. If the part came out in pieces, lay every piece in one frame and send that.

Recent customer IDs
Get your cartridge ID'd
Customer submission for ticket T622479
Confirmed match for ticket T622479
Submitted Matched
Customer submission for ticket T337598
Confirmed match for ticket T337598
Submitted Matched
Customer submission for ticket T228780
Confirmed match for ticket T228780
Submitted Matched
Customer submission for ticket T039477
Confirmed match for ticket T039477
Submitted Matched
Customer submission for ticket T028507
Confirmed match for ticket T028507
Submitted Matched
Customer submission for ticket T555256
Confirmed match for ticket T555256
Submitted Matched

Whether you know the cartridge or not

You already know it

Plenty of pros pull a cartridge and recognise it on sight. Send the photo anyway and say what you think it is. We confirm it against the part in the picture and quote the replacement, so you are not driving to a counter to check your own call.

You have no idea

No brand, no model, no stamp, and a part that has been in a wall since the eighties. That is the submission we are built for. A specialist works it from the geometry, and you get a straight answer or a straight we could not confirm it.

Either way the identification is free. You only pay if you order the part.

CartridgeID vs. the alternatives

What you need
CID
Catalog hunting
AI apps
Local supply house
Identifies from photo
✓
✕
~
✕
Human specialist review
✓
✕
✕
~
Ships direct to jobsite
✓
✕
✕
✕
Handles discontinued cartridges
✓
~
✕
~
Time to identification
Usually within an hour
Hours
Fast but often wrong
Trip required
Covers 40+ brands
✓
~
~
~
Cost to identify
Free
Free
Free
Free

AI app comparison based on publicly available feature sets as of 2025. Supply house coverage varies by location.

Questions about finding your faucet cartridge

What if I don't know what brand my faucet is?

You don't need to know the brand. Snap a photo of the removed cartridge next to a ruler and submit. Our specialists identify the brand and model from body geometry, spline count, and stem details.

What if the model number is worn off my cartridge?

Worn-stamp cases are one of our specialties. We identify from body geometry, threading pattern, spline count, and stem length. No model stamp needed.

What if my cartridge is discontinued?

Discontinued cartridges are one of our specialties. We work across current catalogs and older reference material to find the correct aftermarket replacement.

How much does the identification service cost?

Identification is free. You only pay for the aftermarket replacement part if you approve the quote and place the order.

What brands do you support?

40+ brands including Moen, Delta, Kohler, Price Pfister, Grohe, American Standard, Symmons, Chicago, T&S, Newport Brass, Kingston, Peerless, and specialty/discontinued lines.

How fast does shipping arrive?

Standard 3-5 business day ground shipping. Next-Day options are available at checkout depending on your location. Parts ship direct from our trusted suppliers.

Find your cartridge now

Free to use. You only pay for the replacement part. Free account keeps your ticket and updates in one place.