Cartridge identification, built for working plumbers. No catalog hunting.
A cartridge identification tool you run from your phone. Aftermarket parts from our trusted suppliers. Direct shipping to your jobsite or shop. Keep the billable hour billable.
Free signup — only pay for the parts you order.
Already have an account? Log In
Download on the App StoreSubmit
Photo submit, under a minute
Pull the cartridge. Snap the photo. Put it back.
Price
Aftermarket parts, quoted
From our trusted suppliers. Quoted before you order — ID first, order if the price works.
Ship
Direct to jobsite
No supply-house detour. 3-5 days standard, Next-Day available.
What changes on every cartridge call
Less chasing parts. More closing jobs.
CartridgeID takes the messy part of a cartridge call — identifying it, finding it, pricing it, and getting it in your hands — and turns it into a simple workflow.
Skip the supply house run
Pull it. Snap it. Send it.
Send us a photo from the jobsite and get back to work. We handle the identification — including the oddball, discontinued, and worn-out cartridges that usually turn into a hunt.
No driving across town. No digging through bins. No texting photos around hoping somebody knows what it is.
Give your customer an answer
Know the part. Know the price.
Once we identify it, you get the part and your price in one place. Quote the repair, get the customer's approval, and schedule the return trip while the job is still fresh.
No more, "Let me figure out what this is and get back to you."
Come back ready to finish
We ship it. You install it.
Order the part and have it shipped directly to your shop, truck, or jobsite. When you come back, you're coming back to finish the repair — not keep searching for the part.
One less open ticket. One less parts run. One more job handled.
Turn the cartridge call into an easy call
You know the drill. Pull the cartridge. Drive to the supply house. Dig through bins or wait at the counter hoping someone recognizes it. If they don't, you're back to searching online, texting photos around, or leaving it sitting in your camera roll while you try to figure out what it is.
Meanwhile, your customer is asking the questions you don't have answers to yet:
What does it cost? When can you come back? How long until the part gets here?
CartridgeID takes all of that off your plate.
That is really all CartridgeID is: a cartridge identification tool you run from your phone, backed by a cartridge identification service staffed by people who have been reading these parts for years. Some pros know the common ones by rote. Others hit a discontinued or worn cartridge and need a second set of eyes. Either way, you send the photo and get a confirmed answer back, usually within an hour.
Pull the cartridge. Send us a photo. We identify it, source it, and get you a price. You quote the customer, schedule the return trip, and move on to your next call. If you want the detail, here is exactly how we read a cartridge, and our field guide to identifying a faucet cartridge covers the traits worth checking before you call it in.
Works the same whether you pulled it out of a sink or a wall: faucet cartridges and shower and tub valve cartridges both go through the same desk.
No supply house run. No guessing. No hunting down discontinued parts. No "I'll call you when I figure it out."
We've all got that one cartridge buried in our photos that we never figured out. Not anymore.
What's covered
Send the bill to the office or the customer
Invoice goes where you need it — your shop, the property manager, or the homeowner.
High quality aftermarket parts for 40+ brands
Sourced from our trusted suppliers and confirmed against the part you sent us.
Bulk pricing on the common ones
Stock the truck with the cartridges you pull every week at volume-friendly pricing.
Quick re-orders
The same cartridges keep coming up. Reorder a past match in a couple of taps.
Supply house vs CartridgeID workflow
Traditional supply-house workflow
- Truck-to-counter trip for anything you don't already carry
- Wrong-cartridge return trip if the counter guess is off
- Multiple supplier calls for older or discontinued cartridges
- Limited visibility into the exact match before you place the order
CartridgeID workflow
- Snap a photo from the jobsite — under 60 seconds to submit
- Aftermarket parts from our trusted suppliers, shipped direct
- Specialist-confirmed match so you don't take home the wrong cartridge
- Discontinued lines covered
- Answer in your inbox, usually within an hour
Real orders, real people, real matches
Plumbers & homeowners“Quick and identified the cartridge first go! Will use again as a plumber being out in the field”
“These guys are great, able to identify the cartridges from a photo when four suppliers could not find them. Great service”
“I received the cartridge and it worked perfectly. So glad to have found you on the internet, I wasn't having any luck finding it anywhere. Your photo ID is really great.”
“Dude this app is awesome! I've always hated hunting cartridges down. We'll be using this a lot”
“I was quite pleased. They spent so much time working with me.”
“Appreciate how quickly you respond”
“Thanks for making it easy!”
“Where were you 5 years ago when I just started?!”
“Oh man, this is gonna save me so much time.”
“Oh man I could have used this today. Glad I know about it now.”
Plumber FAQ
Still got questions?
Do I need to remove the cartridge before submitting a photo?+
Removing the cartridge and photographing it on a flat surface next to a ruler gives us the most reliable identification. Three angles — front, side, and stem — cover nearly every ambiguous case.
How fast is the ID during a live service call?+
Photo submission takes about 60 seconds. Specialist identification comes back usually within an hour during business hours (Mon-Fri 7am-4pm PT).
How fast will the part arrive?+
Standard ground shipping is 3-5 business days from our trusted suppliers. Next-Day options are available at checkout.
Do I need an account?+
Free signup gets you a plumber account with order history, saved shipping addresses, and reorder capability. Identification is free; you only pay if you order the part.
Is there volume pricing for multi-unit or commercial work?+
Yes. Bulk stocking orders for regular customers get volume-friendly pricing. Contact us with your typical monthly volume and we'll set you up. orders@cartridgeid.com
Can I have our office pay the bill?+
Yes, in your ticket you'll be able to have the quote sent off to your office, customer, supervisor to pay the bill. Paid receipts will be emailed to them as well.
Use it on your next job
Free signup. Identification usually within an hour. Pay only for the parts you order.
Get Started Free→