Live Mon–Fri 7am–4pm PT

Identify my cartridge from one photo.

Tired of hunting down cartridges? Snap a photo. Our specialists confirm the exact match and ship the replacement direct to your jobsite or shop.

Submitting takes about 60 seconds. A specialist reviews it and comes back with the match, usually within an hour during live hours.

Free to submit. Built for plumbers.

Download on the App Store
40+
Brands supported
$0
To identify
1
Specialist per ticket
Recent match #T337598
Customer submission for ticket T337598
Confirmed match for ticket T337598
Submitted Matched

Every ticket gets a dedicated specialist who confirms the exact match, quotes it out, and gets the product shipped directly to you.

What we need in your photo

Three things make a cartridge easy to match.

Some pros know these parts by rote, others don't. We help either way. What actually decides whether we can name the part is the photo, so it is worth the extra thirty seconds at the valve.

Send us this
Cartridge laid next to a tape measure on a plain background
Cartridge side profile photographed against a ruler
Full cartridge visible with the measurement in frame
  • Cartridge pulled fully out of the valve
  • Tape measure or ruler in the frame
  • Whole part visible, plain background
Not this
Cartridge still seated in the valve body
Partial view of a cartridge with no measurement
Blurred close-up that hides the overall length

Still in the wall, no measurement, or partial views. We usually can't ID these, and it costs you a second trip to the valve.

Shower valves come apart differently and often leave a piece behind. Our step-by-step identification process covers those angles in detail.

What to include

Three fields, then you're done.

The photo
Pull it, then shoot it

One clear shot of the whole part on a flat surface. If it came out in pieces, lay every piece out together and shoot them in one frame.

The measurement
Length, every time

A tape measure or ruler in the frame is best. No tape handy? A standard credit card is 3.37 inches long, so eyeball it against one and tell us the number.

The contact
A number we can text

We text you when the match is confirmed, so the quote reaches you on the truck instead of sitting in an inbox.

After you hit submit

What happens to your photo.

01
A specialist picks it up

Real human verification, not an AI guess. One person owns your ticket start to finish.

02
The match gets confirmed

Usually within an hour during live hours. If a cartridge cannot be confirmed with certainty, we tell you before you order.

03
You get a quote by text

The confirmed part and the price land on your phone. Approve it and pay in one tap, or walk away.

04
It ships to you

Direct to your jobsite or shop. Standard, expedited, or next day depending on location.

Running a route with several of these a week? See how plumbers work CartridgeID between jobs, or browse the brands we cover first. New to reading cartridges? Start with how to identify a faucet cartridge, or run the identifier tool.

Pull the cartridge. We'll do the rest.

Free to submit. Send your first cartridge and we'll take it from there.

Submit a cartridge

Free to submit. Built for plumbers.